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CaterCloud's Allergen Accreditation Scheme

Gold, Silver and Bronze Awards

Ensure your business is awarded independent Allergen Accreditation

The new Allergen Accreditation service enables your food business to operate at the forefront food allergy management best practice.

This service is supported/ developed by CaterCloud as part of its commitment to customers and continuous development for the industry.

Why it is important?

In the UK an estimated 2 million people are living with a diagnosed food allergy. The Government is introducing Natasha’s Law in October 2021 to ensure the public is protected against the potential for lethal harm from food allergies.  This means that Catering operators are responsible for understanding their responsibilities as specified by law.

By demonstrating that your business is following best practice, you will provide confidence to your customers that they are being given accurate information, protection and allergy safe food.

How do you gain Accreditation?

Simply sign up using the form below to gain these benefits and ensure your clients know your business is Allergen safe.

Key Features of the Accreditation Scheme

The nationally recognised award for Food Allergen Safety

Awarded by Allergen Accreditation and promoted across the UK by CaterCloud

Customer safety

Provide you customers with the reassurance that your food is provided with the highest standards of allergen safety management

Gain access to the latest resources within the members area

Access to CaterCloud's menu and nutritional management platform

Begin the process of accreditation

Simply fill out the form below to start the accreditation process.

In order to gain full Allergen Accreditation status an organisation will be required to undertake the submission of the framework  application form. This is then desktop reviewed and followed by a physical audit to verify all components of the accreditation. Support and guidance to attain Accreditation is supplied throughout.

We have created an entry level to Accreditation and a platform for organisations to begin the process of aligning their allergen management to the industry best practice standard.

This is based on a self-assessment approach that allows organisations to work to full Accreditation at their own pace.  In addition to accessing the members support area, clients will also have access to the new online support portal for operators to build their own:

This has been achieved in conjunction with CaterCloud from e-foods, who have made this resource available to members for Free.

Established as “led by the industry for the industry” this has now evolved, thanks to CaterCloud who have injected much needed technological support.  CaterCloud has made its resources available to help improve the management of allergens and ingredient information in food services.

Bronze Award - Self-assessed entry level.

Entry level to accreditation can be achieved by the completion of the accreditation framework.

The Bronze Award achieves the following aims:

  • The business is working towards and is aware of the industry best practice standard.
  • This is a precursor to full accreditation.

Once registered businesses will have access to the Allergen Accreditation members area. This includes guidance and supporting information as well as the latest guidance on PPDS and any new domestic & EU legal requirements.

Free resources are available including access to allergen and nutrition software. This allows businesses to import their recipes and ingredients to enable the production of allergen data that can be easily accessed by consumers via the cloud-based system.

Businesses should promote their Allergen Accreditation membership and this must state Self-Assessment and or Bronze.

Window decals (stickers) are available to promote your business commitment.

Price and Conditions:

Once you have registered at a cost of £295.00 plus Vat, you will gain access to the members area, including the framework and supporting notes.

Access is permitted for a period of 12 months from the date of registration.   To continue to use any related slogans and particularly Self-Assessment and or Bronze, business will be required to pay a further £295.00 plus Vat for the following 12 months.

During or following the first year most businesses will choose to progress to the Silver Level Award.

Please complete the form below to begin the process of gaining the Allergen Accreditation Award.

 

Silver Award - Desktop reviewed by Allergen Accreditation trained staff.

Once you have completed the accreditation framework you may wish to have this formally reviewed by one of the Allergen Accreditation team. You will need to contact us for this.

We will request that you supply us with your completed paperwork and attach evidence of your customer facing allergen information (Example matrix, labels, etc).

We review this and come back to you with any queries and recommendations. Once reviewed we will advise you of any corrective actions required. Attaining the Silver Standard means you will be able to promote this to your customers, but must state Desktop Checked or Silver.

Window decals (stickers) are available for promotion of your business commitment.

In the event the desktop review fails the business, organisations can apply again by arrangement.  A supplementary charge may apply to this and if so, this would be capped at a £50.00 administration fee per application.

The Silver Award achieves the following aims:

  1. The business written systems have been verified and it is working towards, and is aware of, the industry best practice standard.
  2. Independent verification of written paperwork.
  3. The Silver Award is a precursor to full accreditation.

Businesses will have full access to the members area, as per Bronze Package.

Price and condition:

A payment of £200.00 plus Vat will be required before the desktop activity commences. Please contact Allergen Accreditation direct to process this.

Members Access is permitted for a period of 12 months from the date of completion of the desktop review. To continue to use any related slogans and particularly Self-Assessment and or Silver, businesses will be required to pay a further £295.00 plus Vat for the next 12 months and so on. (Annual subscriptions)

Gold Award - Full Allergen Accreditation, with on-site audit.

We will assist with any corrective actions and offer guidance. This will be in advance of a pre-arranged audit.

The audit covers back door to front of house and entails observing operations and customer engagement.

Attaining the Gold Standard means you will be able to promote your organisation as being Allergen Accredited. As well as receiving a certificate, your organisation will be listed on the official website for customers to confirm your credentials.

The Gold award achieves the following aims:

  1. The business has had its written and operational systems verified and is operating to the industry best practice standard.

In the event the audit review fails the business, organisations can apply again by arrangement.  A supplement may apply to this and if so, would be capped at a £50.00.

Additional physical audits will be charged by agreement.

Businesses will have full access to the members area.

Price and conditions: 

A payment of £600.00 plus Vat will be required before the support and audit is booked in.  Please contact Allergen Accreditation direct to process this.

Members Access is permitted for a period of 36 months from the date of completion.  Your Accreditation is valid for 3 years, subject to continued compliance and adherence to the terms and conditions.

When booking the audit clients will have the option of either:

  1. Annual review- remotely at a cost of £150.00, or
  2. An annual physical audit or audits at a cost of £600.00/ visit

Sign up here

Simply provide your details below to begin your Allergen Accreditation.