Frequently Asked Questions

CaterCloud is a fully mobile optimised, cloud-based menu management system, meaning it can be accessed anywhere, at any time with an internet connection, with no software to download, that provides businesses with tools and features that aid with EHO compliance, keeping track of costings and profitability and keeping their consumers safe when making food choices by giving them instant access to accurate nutrition and allergen information.

Description text goes hereCaterCloud gives users the ability to import product data from their supply chain or receive product data direct from suppliers via integration with our procurement platform, Freshmarkets, giving users instant access to ingredient, allergen and nutritional data.

Users can build recipes and dishes to create daily and weekly menus in the system, with automatically calculated costings, nutritional values and allergen profiles, which can be displayed on a range of printouts such as Natasha's Law compliant labels, Recipe Cards, Allergen Matrices and Menu QR codes.

Any ingredient or recipe changes are automatically fed through to your menus, ensuring that data is accurate and up to date, reducing the risk of errors by removing manual updating processes. This allows a real-time view of any changes, with built in alerts to gain better control of costings and profitability and keeps your consumers safe with up-to-date allergen and nutritional changes to dishes on your menus.

Not only are the risks associated with menu management reduced by automating these processes, but there are also significant time (and therefore cost) savings, making CaterCloud an essential system to use for any food and drink business.

Almost half the UK population suffers from at least one allergy, food safety legislations are constantly changing, and consumers are demanding more when it comes to dietary requirements and eating habits. 

Should your customer fall ill due to inaccurate allergen data, you are responsible; your business must be able to show the due diligence in place, including the steps, processes (and systems!) you use, to mitigate these risks and the potentially very serious consequences.

Using our recipe/dish and menu building features, this information can be accessed by your consumers via a live QR code, allowing easy and instant access to view the dishes on your menus, with all the nutritional, allergen and ingredient information given to them.

This customer-facing information allows them to make informed decisions without the need to the need to ask any staff, giving them peace of mind and control over their own dietary requirements.

By making this information easily accessible to your customers, you increase your service level offering, gain trust, loyalty and increase the chance of return custom, knowing they are in safe hands.

CaterCloud also has a range of printing options if your customers are not QR-code savvy, such as recipe cards, allergen matrices and Natasha's Law compliant labels for any pre-packaged items you have on sale.

With the cost of inflation and overheads rising, it's more important than ever to control your costs and maximise profit margins. CaterCloud includes costing tools such as "What If Analysis", which allows users to create hypothetical scenarios to view the potential cost impacts, such as: substituting ingredients, increased ingredient costings and amended portion sizes.

Users can then review these changes before making them permanent, making menu planning easier, more efficient and more proactive.

CaterCloud is quick and easy to setup, particularly for integrated procurement platform users with managed supplier lists, with all product data instantly accessible from our procurement platforms.

For users that are not integrated, the set-up process requires a little more work, however the features in CaterCloud such as bulk ingredient uploads with easy to fill in templates and automatic allergen bolding in ingredient lists, you can be setup and ready to create recipes and menus in no time.

Yes, CaterCloud currently integrates with label and procurement platforms, and we are looking to integrate with EPOS, stock management systems and beyond.

Please contact us for more information on integration opportunities.